Privacy Policy

Last Updated: March 23, 2026

1. Introduction

Welcome to Fluentra AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account information (email address)
• Profile information (name, language preferences, learning level)
• Learning data (conversation history, lesson progress, quiz results)
• Payment information (processed securely through Google Play Billing)

2.2 Automatically Collected Information

• Device information (device type, operating system)
• Usage data (features used, session duration, learning progress)
• Audio recordings (during voice practice sessions, with your consent)
• App performance data (crash logs, error reports)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Personalize your learning experience with AI-powered recommendations
• Process voice recordings for pronunciation feedback
• Track your learning progress, streaks, and achievements
• Process subscriptions through Google Play Billing
• Send you notifications about lessons and daily goals
• Improve our AI models and learning content
• Ensure safety and prevent abuse

4. AI and Voice Processing

Our AI features process your voice recordings and text input to provide pronunciation feedback, grammar corrections, and personalized learning recommendations. Voice data is:

• Processed using secure AI models (OpenAI)
• Used solely for providing learning feedback
• Not shared with third parties for advertising
• Stored securely on our servers (Supabase)

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Supabase (database), OpenAI (AI processing), RevenueCat (subscription management), Google Play (payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

6. Data Storage and Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage with access controls (Supabase)
• Row-level security policies for database access
• Secure authentication with email-based verification

7. Data Retention

We retain your data as follows:

• Account data: retained while your account is active
• Learning progress: retained while your account is active
• Conversation history: retained while your account is active
• Voice recordings: stored temporarily for processing
• Upon account deletion, all personal data is removed within 30 days

8. Your Rights and Choices

You have the right to:

• Access your personal data through the app
• Correct inaccurate profile information
• Delete your account and associated data from Settings
• Opt-out of push notifications
• Control notification preferences in Settings
• Manage your subscription through Google Play

9. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

10. Third-Party Services

Our app integrates with the following third-party services:

• Supabase: Authentication and data storage
• OpenAI: AI conversation and language processing
• RevenueCat: Subscription management
• Google Play Billing: Payment processing
• Firebase: Push notifications

Each service has its own privacy policy governing data handling.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at support@fluentra.ai